Clinical evaluation for emotional support animal (ESA) Letter

Service Description

This service consists of an individual clinical psychological evaluation aimed at assessing whether a person may benefit from the support of an emotional support animal. The evaluation is conducted through a clinical interview and an exploration of the person’s emotional, functional, and relational context. The issuance of an emotional support letter is not automatic and is provided only when, following professional evaluation, it is considered clinically appropriate. The psychological letter describes the therapeutic context and the role of the animal as emotional support. It does not replace specific legal regulations, nor does it guarantee automatic access to public spaces, transportation, or housing. The well-being of both the person and the animal is always a priority. Booking Policy – Psychological Evaluation for Emotional Support Animal (ESA) This service consists of an individual clinical psychological evaluation aimed at assessing, based on professional judgment, whether a person may benefit from the accompaniment of an emotional support animal. Booking the Evaluation Evaluations are conducted by appointment only and must be scheduled through the website’s booking system. The appointment is confirmed once the payment process is completed and confirmation is received. Payments Payment for the evaluation is required in advance. Payment secures the clinical time and assigned appointment slot. The evaluation will not take place without prior payment. Scope of the Service This service is limited to a psychological evaluation only. The issuance of an emotional support letter is not automatic nor guaranteed. The decision to issue such documentation depends solely on professional clinical judgment, based on the evaluation conducted. Rescheduling Rescheduling requests may be made at least 24 hours in advance, subject to availability. Requests made outside this time frame may be considered as a completed evaluation. Cancellations Cancellations made at least 24 hours in advance allow the evaluation to be rescheduled without penalty. Cancellations made less than 24 hours in advance are non-refundable. Missed Appointments (No-Show) If the client does not attend the evaluation without prior notice, the session will be considered completed and will not be refunded or rescheduled. Online Format (If Applicable) When the evaluation is conducted online, secure video conferencing platforms will be used. It is the client’s responsibility to have a stable internet connection and a private space for the session. Important Considerations This psychological evaluation does not replace specific legal regulations nor does it guarantee automatic access to public spaces, transportation, housing, or other benefits.